Health, Safety and Security in Telenor Group

Telenor’s focus on raising standards for our employees and in our supply chain means putting health, safety, and security at the top of our agenda. That is why we have developed a systematic approach to the way we manage Health, Safety, and People Security (HS&S) both internally and externally.

Overall Ambitions

The safety and well-being of Telenor employees is high-priority.

We focus on identifying, eliminating or managing work-related hazards and risks. We have an ambition to be among the leaders in our industry within this area. We focus on the following core elements:

  1. Building and sustaining a health and safety culture
  2. Demonstrating excellent working conditions and care for the well-being of our employees
  3. Requiring business conduct from suppliers who are compliant with agreed standards
  4. Promoting HS&S in all local markets in order to build a competitive edge

Systematic approach to Health and Safety

Telenor has one common approach to the way we work with HS&S internally and towards suppliers. We work systematically to ensure improved performance within this area.

Health and Safety standard

Telenor has one common approach to the way we work with HS&S internally and towards suppliers. We work systematically to ensure improved performance within this area.

Our Performance and Preventive Work

Telenor has established a comprehensive internal reporting system in order to monitor our HS&S performance and progress, as well as to facilitate benchmarking towards our peers.
These are the key goals in our efforts to support good and healthy working conditions for all under the relevant international standard:

  1. No serious injuries
  2. No serious pollution of the environment
  3. No breach of Human Rights
  4. No fatal accidents

These goals are monitored on a quarterly basis, and are regularly reported to management.

Telenor has established a comprehensive internal reporting system in order to monitor our HS&S performance and progress, as well as to facilitate benchmarking towards our peers.
These are the key goals in our efforts to support good and healthy working conditions for all under the relevant international standard:

HS&S Status and Ambition

In 2019, five fatal incidents in Telenor’s supply chain occurred in Pakistan and Bangladesh. Majority of these were related to road transportation. A decrease of fatalities during the last five years is seen. Telenor has experienced a steady decrease in lost time injury frequency (LTIF) among employees from 0.22 in 2018 to 0.15, at the same time as the work-hours decreased during the same period.

Majority of lost time injuries involving employees are related to road transportation. In Asia road transportation remains a challenge, and is Telenor’s highest HS&S risk. In 2019, road safety awareness and initiatives have been implemented where risk exists.

In 2019, the Sickness Absence Rate (SAR) for Telenor Group increased slightly to 1.85, comparted to 1.82 in 2018. The SAR continues to be lower in the Asian countries and higher in the Scandinavian countries. Variations in reported data based on different local and national procedures and regulations related to sickness reporting is acknowledged. Telenor will continue to work with its partners and vendors to monitor and implement health and safety measures and provide them with proactive support in HS&S matters.